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September 4, 2015 •
News •
1971
Unified contact centre technology specialist Noble Systems has announced that Freedom Finance has opted for the Noble Enterprise...
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August 28, 2015 •
News •
1548
Housing specialist outsourcer Mears 24/7 has announced the centralisation of its telecoms structure using a private cloud...
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August 20, 2015 •
News •
2151
Travis Perkins, one of the UK and Ireland’s leading builders’ merchant and home improvement retailers, has enhanced customer...
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August 20, 2015 •
News •
1899
Real-time insight, automatic routing and call logging streamline end-to-end customer service NewVoiceMedia, a global provider of...
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August 14, 2015 •
News •
2053
Organisations still aren’t positioning employee pay competitively at the top of the market, despite improved economic...
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August 14, 2015 •
News •
1963
…seems to be the message from the 2015 Dimension Data Global Contact Centre Benchmarking Report. It reveals that, within...
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August 14, 2015 •
News •
1800
Telecoms regulator Ofcom has released a report which reveals that smartphones are now responsible for a third of internet access,...
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August 4, 2015 •
News •
1802
A specialist contact centre in the housing maintenance market, Mears 24/7 has centralised its telecommunications with an...
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August 4, 2015 •
News •
1723
TARGOBANK, a leading consumer finance provider with over 4 million customers, has become the first bank in Germany to use CX...
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August 4, 2015 •
News •
1490
NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow...