Session One: 12th June 2025 – 1pm – 2pm
Register just once for all three sessions.
Session One: 12th June 2025 1pm – 2pm
Session Two: 11th September 2025 1pm – 2pm
Session Three 27th November 2025 1pm – 2pm
Our panelists are
Andy Bates (Chair), Sapphire
Kunle Antorin – CGU IT UK
Greg Garnet – Darwin Technologies
Alex Barnet – Wavenet
The panelists will be covering the following topics;
– “What do you believe is the single biggest cybersecurity threat unique to the contact centre environment today, and why?”
– “In an increasingly digital and customer-centric world, where does cybersecurity rank on your organisation’s priority list for contact centres, and has that changed significantly in the last 12-24 months”
-“Beyond the technical aspects, what are the most significant human elements that contribute to cybersecurity vulnerabilities in contact centres?”
– “Given the ever-evolving regulatory landscape (e.g., GDPR, PCI DSS), what are the biggest compliance headaches or challenges contact centers face in meeting cybersecurity requirements?”
– “If a contact centre were to suffer a major cybersecurity incident, what do you anticipate would be the most immediate and significant impact on customer trust and brand reputation?”
– “Looking ahead, what is one cybersecurity measure or strategy that you believe contact centres should prioritise implementing in the next year to significantly enhance their security posture?”
Registration for the event is FREE and you can reserve your space by clicking the ‘Register’ buttons.
Can’t make the live session? All of our webinars are recorded, register your details in the usual way and you will be emailed the link to the playback shortly after the live session has ended.
Please note: Our software is browser based and performs best in Google Chrome, you can access the webinar via any desktop, laptop, tablet or smart phone. Internet Explorer is not supported by our software.
If you have any questions regarding this session, please contact:
Trevor Butterworth
T: 07932 669 299
We look forward to welcoming you to the live session.