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    Industry Appointments

    News

    Lorikeet lands in London to bring AI-driven customer service to EMEA market

    24/02/20265 Mins Read News

    Lorikeet, the company that helps businesses create universal AI customer service concierges has opened its…

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    Industry Appointments

    Klearcom establishes US office with 20 new jobs

    14/10/20254 Mins Read Industry Appointments

    Klearcom,a leading provider of global contact centre testing solutions, today announces that it has established…

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    21/08/2025

    We’re thrilled to announce Colby Nish as Dialpad’s new Chief Revenue Officer!

    2 Mins Read
    08/08/2025

    Step Change Outsourcing Strengthens Management Board with Appointment of CFO, Sanj Shah

    2 Mins Read
    29/07/2025

    Sigma Connected appoints new Director of Operational Delivery – Errol van Graan

    3 Mins Read
    30/06/2025

    CS Infocomm Expands Global Footprint with Strategic Entry into the UK Market 

    3 Mins Read
    24/05/2025

    DCBL appoints O2 telecoms leader Vicky Felton as Head of Operations

    4 Mins Read
    26/03/2025

    Simply Contact Expands into the UK, Welcomes New COO to Drive Growth

    3 Mins Read
    21/09/2023

    8×8 appoints contact centre and growth marketing Leader Bruno Bertini as Chief Marketing Officer

    5 Mins Read
    11/11/2022

    Reinforcing Partner Relationships – 8×8 appoints Claire Snow as Regional Vice President EMEA – Channel Sales

    3 Mins Read
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    Upcoming Events

    17/03/2026

    The AI Gap in Customer Service Isn’t Technology – It’s Execution

    3 Mins Read
    10/03/2026

    The Wait is Over: UKCCF National Contact Centre Awards 2025 Officially Launch!

    2 Mins Read
    09/03/2026

    NFON shows agentic AI as an efficiency lever for modern business communication

    4 Mins Read
    About
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    Contact Centre Monthly™
    Trevor Butterworth
    news@contactcentremonthly.co.uk
    07932 669 299

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