News

• July 16, 2021 • 134

  Talkdesk Named a Leader in the Aragon Research GlobeTM for Intelligent Contact Centers, 2021

  Evaluation based on completeness of strategy and performance SAN FRANCISCO–July 15, 2021–Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, today announced it has been positioned by Aragon Research, Inc. in the leader section of the Aragon Research Globe for Intelligent Contact Centers (ICC), 2021.* This...

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  July 5, 2021 • News • 177

  ResQ opens third site in Hull’s newly refurbished Hammonds building

• July 1, 2021 • News • 211

  Talkdesk Announces Talkdesk for Service Cloud Voice on Salesforce AppExchange, the World’s Leading...

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  June 24, 2021 • News • 222

  Talkdesk Ranked #1 in 16 G2 Summer Reports, Most of any CCaaS Provider

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  June 17, 2021 • News • 223

  BPO Sigma announces new ‘connected’ brand as part of next phase of growth

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  June 16, 2021 • News • 208

  Talkdesk Announces CX Innovator Awards 2021 Winners

Recent Posts

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  May 26, 2021 • 346

  UKCCF & psd group release their findings of the 2021 Sentiment & Wellbeing Survey.

  Throughout March this year, The UK Contact Centre Forum and psd conducted an in-depth survey to focus on current business sentiment and wellbeing within the contact centre industry. 650 individuals took part in the survey and polls, giving a good cross section of the Customer Contact industry. Almost 90% of the survey respondents were at...

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  January 27, 2020 • White Papers • 846

  FREE eBook: 8 ways to best incentivise and motivate your customer service team

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  March 9, 2018 • White Papers • 1899

  eBook: More Human, Less Error | Re-imagining the Contact Centre Agent – from...