Uncategorized

• David Swift

  April 26, 2019 • Uncategorized • 217

  Channel Sales Director, EMEA, PCI Pal David is responsible for developing the channel as a route to market for PCI Pal. He brings...

• Michael Pavlou

  April 26, 2019 • Uncategorized • 1493

  CEO, iNet Communications Group Plc. Michael is CEO at iNet Communications Group Plc and a member of the board of Directors. He...

• Jeremy King

  April 26, 2019 • Uncategorized • 238

  International Director PCI Security Standards Council Jeremy is responsible for driving awareness and adoption of PCI and all the...

• Customer Success Manager

  August 1, 2016 • Uncategorized • 2654

  (Spanish Speaking) (917520)  Maidenhead £35-40,000 A leading software business who have experienced substantial year-on-year...

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  65 per cent of contact centre employees who homework have a better work-life-balance says new survey

  July 11, 2016 • News, Uncategorized • 3854

  Wokingham, UK, 11th July 2016. More and more UK contact centres are turning to homeworking as they discover the huge financial...

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  Ultracomms Achieves Payment Card Industry Data Security Standard (PCI DSS) Level 1 Certification for its Cloud Platform

  April 6, 2016 • News, Uncategorized • 2321

  Ultracomms, Europe’s first cloud contact centre services provider, today announced that it has been certified as compliant with...

• Teleopti WFM – Beyond the Silo in contact centres

  March 10, 2016 • Jargon Buster, The Science Bit, Uncategorized • 2711

  Hussein Kamel, workforce management consultant at Teleopti explains how breaking down silos in the contact centre pays dividends...

• 2016 Contact Centre Homeworking Survey

  January 4, 2016 • Uncategorized • 2379

  Supported by:         The UKCCF’s 2016 Contact Centre Homeworking Survey is the largest ever research...

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  10 Steps to Compliance in Contact Centre Homeworking Operations

  December 11, 2015 • Top Tips, Uncategorized • 3814

  Can contact centre homeworking operations be compliant with FCA, PCI DSS, Ofcom and other industry regulations?  Of course they...

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  10 Myths about Contact Centre Homeworking

  December 11, 2015 • Top Tips, Uncategorized • 17033

  Heard about the benefits of contact centre homeworking but worried that it’s not going to work for your business?  Here are...