Close Menu
Contact Centre MonthlyContact Centre Monthly
    Facebook X (Twitter) Instagram
    Wednesday, July 23
    Facebook X (Twitter) LinkedIn
    Contact Centre MonthlyContact Centre Monthly
    • Home
    • News
      • Industry Appointments
    • Events
      • What’s On
      • Event reviews
    • Career Opportunities
    • Technology Corner
    • Articles
      • Blog
      • Case Studies
      • White Papers
    • Contact Centre Directory
    • About CCM
      • Meet the Team
      • Advertise on CCM
      • Contribute
      • Submit an Article
    Contact Centre MonthlyContact Centre Monthly
    Home » UKCCF London Networking Event – Westminster City Council
    Event reviews

    UKCCF London Networking Event – Westminster City Council

    22/05/2025Updated:06/06/20251 Min Read
    Share
    Facebook Twitter LinkedIn

    A fantastic event Westminster City Council thank you to everyone there for having us!

    A fantastic event Westminster City Council thank you to everyone there for having us!

    Dan Pitcher from Baringa talking about what our customers are thinking in terms of AI and what they want from it.

    No alternative text description for this image


    The second presentation was from IPI.

    Craig and Iain are talking to our audience about AI in the Contact Centre cutting through the confusion and unlocking the real benefits withElasticCX and CCaaS.

    No alternative text description for this image

    After a quick networking coffee break we are back with Simon Poland from evaluagent® talking to us about Quality Intellignce in our Quality Assurance.

    No alternative text description for this image

    Our last presentation today, was a case study from our hosts for today’s event Westminster City Council.
    Sarah Williams, Gary Robson, & Nadia Ali

    No alternative text description for this image

    Quite an event today and what a stunning location to hold it in!

    Very well attended, standing room only!

    No alternative text description for this image


    Keep your eyes peeled for the details of the next UKCCF London Event in September!

    Share. Facebook Twitter Pinterest LinkedIn
    Previous ArticleThe UK Contact Centre Performance Review 2025
    Next Article CallTower Wins Prestigious 2025 “We 💖 Tech” Award for Microsoft Teams GCC High Excellence

    Related Posts

    The Future of Connected Experiences with Maintel & Zoom

    21/07/20251 Min Read
    Read More

    UK-CCF at NiCE Interactions 2025

    03/07/20252 Mins Read
    Read More

    Customer Experience in the Age of AI: Evolving Expectations and the Future of Data-Driven Contact Centres

    25/06/20251 Min Read
    Read More
    Add A Comment
    Leave A Reply Cancel Reply

    You must be logged in to post a comment.

    Upcoming Events

    11/07/2025

    UPDATE – UKCCF CX Webinar

    2 Mins Read
    09/06/2025

    FREE Webinar Series: Cyber Security in Contact Centres

    2 Mins Read
    28/05/2025

    Step into a smarter, more connected future.

    2 Mins Read
    About
    About

    Contact Centre Monthly™
    Chantelle Newton – Editor
    news@contactcentremonthly.co.uk
    07540 227 288

    We're social, connect with us:

    Facebook X (Twitter) LinkedIn
    Popular Posts
    22/07/2025

    Global survey reveals growing consumer trust in personal AI assistants

    6 Mins Read
    22/07/2025

    Talkdesk expands global network of regional cloud deployments with new UK Regional Cloud

    3 Mins Read
    21/07/2025

    The Future of Connected Experiences with Maintel & Zoom

    1 Min Read
    • Submit an Article
    • Home
    • Privacy Policy

    Copyright © 2021 Contact Centre Monthly.

    Type above and press Enter to search. Press Esc to cancel.