CallTower Recognized for Advancing Secure Collaboration Solutions and Delivering Outstanding Customer Experience Innovation
SALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, LONDON – May 22, 2025 – CallTower, a global leader in delivering unified communications, contact centre, and collaboration solutions, is proud to announce it has been named a winner of the 2025 We Love Tech Awards, recognised in the category of SaaS/UCaaS/XaaS for its secure Microsoft Teams GCC High solution. In addition to this honour, CallTower was also named a finalist for its innovative Genesys Cloud Contact Center solution, underscoring the company’s leadership in delivering best-in-class communication and collaboration technologies.
The award celebrates the most innovative and impactful companies and products shaping the future of enterprise technology. Hosted by B2B tech influencer Evan Kirstel, the We Love Tech Awards spotlight excellence across sectors such as AI, Cloud, Customer Experience, IoT, SaaS, Gaming, and more. With a high media presence and deep industry reach, the programme is designed to elevate visionary leaders and their work.
CallTower’s winning solution—Microsoft Teams GCC High—is a secure, compliance-driven collaboration platform designed to meet the strict requirements of government agencies and contractors, including CMMC compliance. As a certified Microsoft partner, CallTower delivers GCC High voice-enablement through Operator Connect and Direct Routing, enhancing security and compliance for high-stakes environments. The company’s finalist recognition highlights its Genesys Cloud Contact Center, a powerful, scalable platform that enables AI-driven, personalised customer interactions across voice, chat, email, and more, with seamless Microsoft Teams integration.
“We’re honoured to be recognised by the We Love Tech Awards for our commitment to secure, future-ready communication solutions,” said William Rubio, Chief Revenue Officer at CallTower. “Our GCC High and Genesys Cloud offerings are more than just tools—they are mission-critical platforms for organisations that demand security, compliance, and exceptional user experience. This recognition reflects our team’s relentless focus on innovation and delivering unmatched value to our customers.”
“The We Love Tech Awards celebrate not just innovation, but impact,” said Evan Kirstel, Founder of the We Love Tech Awards. “We’re recognising the leaders who are shaping what’s next in enterprise tech—and CallTower is a standout example of that future.”
CallTower is at the forefront of transforming global communication, redefining how businesses connect and collaborate across the globe. Since 2002, CallTower has grown into a global leader in enterprise-class cloud communications and collaboration solutions, empowering businesses to thrive in the digital age. Leveraging advanced technologies like Microsoft® Teams Operator Connect, Direct Routing and GCC High Teams Direct Routing, Webex by Cisco®, Zoom Phone, and AI-powered contact centre solutions, CallTower delivers seamless and reliable connectivity tailored to the unique needs of enterprises worldwide. CallTower empowers business communications by integrating features like one-click failover, advanced analytics, seamless CRM integration, and cutting-edge AI—redefining operational efficiency.
In 2025, CallTower acquired North America’s trusted contact centre expert, Inoria, amplifying its CCaaS and CX capabilities. Inoria drives the evolution of contact centre operations by offering personalised optimization, implementation, and integration services powered by Conversational AI and advanced analytics. Together, CallTower and Inoria deliver actionable insights, enhanced customer experiences, and cutting-edge solutions that guide enterprises through their digital transformation journeys.
With a vision focused on innovation and a commitment to excellence, CallTower continues to advance cloud communications, empowering businesses across the globe to achieve unparalleled success.