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November 4, 2019 •
News •
87
Eckoh plc (AIM: ECK) has won a bronze medal at the recent UK Contact Centre Forum (UKCCF) awards for the Best Use of Technology....
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October 22, 2019 •
News •
158
Jabra PanaCast selected as the first video device for new Zoom service Delivers a video conferencing experience akin to in-person...
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October 16, 2019 •
News •
179
Appointment marks the launch of company’s new channel strategy Puzzel, a leading cloud-based contact centre software...
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October 15, 2019 •
News •
462
AMI Conversational Artificial Intelligence Solution Transforms Services for Citizens London, 15th October 2019 – Britannic...
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October 15, 2019 •
News •
93
Global leader in Customer Engagement and Experience solutions, Content Guru, has been accepted as a supplier to the United...
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October 15, 2019 •
News •
138
Quarterly offers on professional headsets and speakerphones to provide UK and Ireland-based customers with another way to save...
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September 26, 2019 •
Articles •
185
54 percent of consumers believe that reaching an IVR menu when calling a business makes for a poor customer experience, leading...
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August 16, 2019 •
Events •
306
“Health and Well Being in the Contact Centre” A UKCCF roundtable discussion sponsored by Talkdesk 17th September 2019...
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August 15, 2019 •
News •
388
Unique 180-degree plug-and-play video and connected experience combined with real-time detection and learning Combines...
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August 9, 2019 •
Events •
413
Technology Briefing Session |19th September 2019 ‘How Employee Experience Drives Customer Experience’ Sponsored by:...
