Dialpad, leading AI-powered customer intelligence and communications platform, has announced the appointment of Colby Nish as its new Chief Revenue Officer (CRO). This strategic leadership hire marks an important step in Dialpad’s continued mission to redefine the UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) landscape with artificial intelligence at its core.
Nish brings a distinguished track record of leadership experience, having held senior roles at Zoom and Cisco, where he successfully scaled business operations, forged strong partnerships, and delivered measurable growth. His career reflects a deep commitment to customer success and an ability to align business strategy with innovative technology solutions.
In his role as CRO, Nish will be responsible for driving Dialpad’s global revenue strategy, expanding market opportunities, and strengthening customer and partner relationships. Known as a customer-obsessed and partner-first leader, he brings clarity, curiosity, and a results-driven mindset that aligns with Dialpad’s mission to empower organizations with AI-powered communications.
Dialpad’s platform is already delivering significant business impact for enterprises worldwide by transforming the way teams communicate, collaborate, and serve customers. With Nish’s leadership, the company is poised to accelerate its growth trajectory and continue delivering lasting value to both customers and partners.
The appointment underscores Dialpad’s commitment to building a world-class leadership team capable of scaling its vision of making business communications smarter, more efficient, and more impactful through AI innovation.
Colby Nish’s leadership will play a pivotal role in shaping the next chapter of Dialpad’s growth story.
