The UKCCF would like to invite you to join us for our next Midlands networking session on the 6th November at the DHL International Customer Contact Centre located at the East Midlands Airport.
Agenda
9.00am – 9.30am
Coffee & Registration
9.30am – 9.45am
Trevor Butterworth, Founder, UKCCF Ltd – Welcome & Update
9.45am – 10.15am
Rob Dermott CCA Recruitment Client Solutions Director – The Candidate Journey – where does it start and where does it end?
10.15am – 10.45am
Martin Teasdale, Founder, Get Out of Wrap & The Team Leader Community
10.45am – 11.15am
Coffee Break
11.15am – 11.45am
Simon Leyland, CEO, Cloudinteract – NextGen Contact Centres are here: Practical Paths to Immediate Impact
11.45am – 12.15pm
Jen Sharp, VP Customer Services, DHL International – Jen will share insights into DHL Express’s award-winning Contact Centre.
12.15pm Meeting Closes
If you have any further questions about this event, please contact
Trevor Butterworth on 07932669299 or email trevor@uk-ccf.co.uk