AI Strategy. Practical Insights. Real-World Results.
AI is transforming the contact centre at lightning speed and the future is happening now. On 10th July, Maintel and Zoom brought together industry leaders and CX innovators at Zoom’s London HQ for ‘The Future of Connected Experiences’, a half-day event designed to cut through the AI hype and deliver real world strategies that drive results.
Renowned CX strategist Martin Hill-Wilson challenged attendees to rethink where AI truly adds value, how to balance automation with human empathy, and the steps to becoming AI-ready.
The message was clear: AI-powered transformation isn’t coming it’s already here. Those ready to act now will lead the way!
A huge thank you to everyone who joined us and made the day a success.
Let’s Keep the Conversation Going – The opportunities are game-changing, whether it’s optimising contact centres, empowering employees, or creating seamless, personalised customer journeys.Stay connected and discover what’s next from Maintel’s Masterclass series of events:- Maintel Events & Resources
