Close Menu
Contact Centre MonthlyContact Centre Monthly
    Facebook X (Twitter) Instagram
    Thursday, June 5
    Facebook X (Twitter) LinkedIn
    Contact Centre MonthlyContact Centre Monthly
    • Home
    • News
      • Industry Appointments
    • Events
      • What’s On
      • Event reviews
    • Career Opportunities
    • Technology Corner
    • Articles
      • Blog
      • Case Studies
      • White Papers
    • Contact Centre Directory
    • About CCM
      • Meet the Team
      • Advertise on CCM
      • Contribute
      • Submit an Article
    Contact Centre MonthlyContact Centre Monthly
    Home » SVL SecurePay launched
    News

    SVL SecurePay launched

    23/04/2019Updated:26/04/20192 Mins Read
    Share
    Facebook Twitter LinkedIn

    SVL_secure pay-blueThis week SVL Business Solutions has launched its new fraud prevention product, SVL SecurePay, an exciting new product that offers organisations who take card payments total protection.

    A recent study from Juniper Research found that retailers will lose some $130 billion in digital CNP (Card-not-Present) fraud between 2018 and 2023. Complex cross‑channel fraud will become the ‘new normal’

    Most available solutions for taking “Card Not Present” (CNP) transactions over the telephone offer customers reassurance that they need not verbalise their card details over the phone to a stranger.

    However, CNP transactions are still vulnerable to fraud, with the merchant being liable to reimburse the customer for any financial loss.

    SVL SecurePay is designed change the dynamic of the transaction. Powered by SOTPay, this simple to deploy solution immediately makes telephony payments PCI compliant whilst reducing bank charges and authenticating transactions, thus shifting liability for CNP fraud from the vendor to the acquiring Bank.

    The many benefits of CNP transactions remain, but the sensitive card data will not enter the merchant environment, allowing the customer to complete the transaction in their channel of choice.

    This becomes a cost-effective, omni-channel, cloud-based product that works whether payments are taken in person, by phone, text, via social media or webchat on desktop or mobile devices. Another bonus is that this product is both acquirer and payment gateway agnostic.

    SVL SecurePay authenticates using a two-factor process. It also supports your compliance with ‘Strong Customer Authentication” legislation PSD2

    SVL Director Peter Gough said, “Fraud losses on UK-issued cards totalled £671 million in 2018, a 19 per cent increase from £566 million in 2017. This is a real problem and we are delighted to partner with SOTPay to provide this cutting-edge fraud prevention solution”

    Share. Facebook Twitter Pinterest LinkedIn
    Previous ArticleFirstsource Solutions unveil £1 million investment in Belfast Operation
    Next Article Jeremy King

    Related Posts

    Ventrica launches Ventrica Digital to accelerate CX transformation with Zendesk

    05/06/20254 Mins Read
    Read More

    What’s new with Plecto💥

    04/06/20251 Min Read
    Read More

    Global Elections & CX – Six Months Later!

    04/06/20255 Mins Read
    Read More
    Add A Comment

    Comments are closed.

    Upcoming Events

    28/05/2025

    Step into a smarter, more connected future.

    2 Mins Read
    27/05/2025

    Your Story Deserves to be Heard: UKCCF Awards 2025 – Nominations are now open! 

    2 Mins Read
    22/05/2025

    UKCCF – London Networking Events

    1 Min Read
    About
    About

    Contact Centre Monthly™
    Chantelle Newton – Editor
    news@contactcentremonthly.co.uk
    07540 227 288

    We're social, connect with us:

    Facebook X (Twitter) LinkedIn
    Popular Posts
    05/06/2025

    Ventrica launches Ventrica Digital to accelerate CX transformation with Zendesk

    4 Mins Read
    04/06/2025

    The State of Business Process Outsourcing in 2025

    2 Mins Read
    04/06/2025

    What’s new with Plecto💥

    1 Min Read
    • Submit an Article
    • Home
    • Privacy Policy

    Copyright © 2021 Contact Centre Monthly.

    Type above and press Enter to search. Press Esc to cancel.