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    Contact Centre MonthlyContact Centre Monthly
    Home » Smarter CX: How contact centres are transforming customer experience with AI
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    Smarter CX: How contact centres are transforming customer experience with AI

    Chantelle NewtonBy Chantelle Newton25/05/2022Updated:25/05/20221 Min Read
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    Effortless CX is the new paradigm and it all begins in the contact centre. Help your organisation drive brand loyalty and increase operational efficiency with AI-powered CX.

    Today’s customers are accustomed to personalized, seamless journeys because companies around the world fully leverage the capabilities of advanced technologies. There’s no doubt–the CX gold standard is driven by Artificial Intelligence (AI).

    Innovations in cloud computing, data storage, and machine learning make it possible for contact centres to use AI to do amazing things for CX– but how?

    In this ebook, you’ll learn:

    • First steps to take on your AI journey.
    • How you can apply AI in everyday cases.
    • How AI and automation transform workplace productivity.
    • Why the best CX tools are cloud-native.

    CLICK HERE TO REQUEST YOUR COPY OF THIS E-BOOK

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    Previous ArticleChatLingual Accelerates Global Expansion with UK Headquarters
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    Chantelle Newton
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