Close Menu
Contact Centre MonthlyContact Centre Monthly
    Facebook X (Twitter) Instagram
    Monday, November 10
    Facebook X (Twitter) LinkedIn
    Contact Centre MonthlyContact Centre Monthly
    • Home
    • Property
    • Career
    • News
      • Industry Appointments
    • Articles
      • Blog
      • Case Studies
      • White Papers
    • Events
      • What’s On
      • Event reviews
    • Technology
    • Contact Centre Directory
    • About CCM
      • Meet the Team
      • Advertise on CCM
      • Contribute
      • Submit an Article
    Contact Centre MonthlyContact Centre Monthly
    Home » Scottish Firm Continues International Expansion with new Caribbean Base
    News

    Scottish Firm Continues International Expansion with new Caribbean Base

    16/03/20232 Mins Read
    Picture Copyright Chris Watt Tel - 07887 554 193 info@chriswatt.com www.chriswatt.com
    Share
    Facebook Twitter LinkedIn

    Ascensos, a leading, independent, customer service provider which is headquartered in Scotland, is continuing its international expansion with the announcement of a new base in Trinidad and Tobago.

    Ascensos currently employs over 3,000 colleagues and since launching in 2013, the business has expanded internationally with a network of offices across the UK, Eastern Europe, and South Africa.  

    Launching in June 2023, the new operation in Trinidad and Tobago’s Capital – Port of Spain – will create 100 jobs initially, growing to 300 positions in its first three years.  

    John Devlin, CEO and co-founder of Ascensos, said: “Trinidad and Tobago is the perfect location for our nearshore Americas base, opening up new markets for our business while enabling us to strengthen our support for our North American clients and their customers.

    “Trinidad and Tobago’s infrastructure, the friendliness of its people, quality of life and direct links to the USA and Canada are all very impressive.  The time-zone also enables us to deliver round-the-clock customer service for our UK and European partners.”

    Ascensos boasts an impressive client portfolio including a range of national and international brands. 

    Devlin continued: “This is a fantastic opportunity to further expand our global footprint by creating a significant number of high-quality, digital jobs in Trinidad and Tobago.  We’re looking forward to building on new business opportunities in this part of the world while continuing to provide the world-class customer service we’re known for to our existing network of clients.”

    Find out more about Ascensos at www.ascensos.com.

    Share. Facebook Twitter Pinterest LinkedIn
    Previous ArticleEC Outsourcing Celebrates A Decade in Business
    Next Article Jabra expands the Evolve2 range with the most portable and comfortable headsets built for ultra-flexible hybrid-working

    Related Posts

    Odigo completes the acquisition of Akio and strengthens its ambition: building a leading sovereign European alternative in the CCaaS and CXaaS markets

    07/11/20256 Mins Read
    Read More

    Announcing the UKCCF National Contact Centre Awards 2025 Winners! 

    06/11/20251 Min Read
    Read More

    Talkdesk partners with Databricks to power AI-driven customer experience automation

    06/11/20254 Mins Read
    Read More
    Add A Comment
    Leave A Reply Cancel Reply

    You must be logged in to post a comment.

    Upcoming Events

    10/11/2025

    UKCCF Scottish Networking Event, 20th November 2025, CCA Recruitment Group, Glasgow

    1 Min Read
    24/10/2025

    UKCCF Round Table Discussion Group – Mitel -19th November 2025 – Birmingham

    2 Mins Read
    20/10/2025

    UKCCF North East Networking Event 7th November 2025 – Barclays Bank, Sunderland

    2 Mins Read
    About
    About

    Contact Centre Monthly™
    Trevor Butterworth
    news@contactcentremonthly.co.uk
    07932 669 299

    We're social, connect with us:

    Facebook X (Twitter) LinkedIn
    Popular Posts
    10/11/2025

    AI in Contact Centres: Empowerment, Not Elimination

    4 Mins Read
    10/11/2025

    UKCCF Scottish Networking Event, 20th November 2025, CCA Recruitment Group, Glasgow

    1 Min Read
    07/11/2025

    Odigo completes the acquisition of Akio and strengthens its ambition: building a leading sovereign European alternative in the CCaaS and CXaaS markets

    6 Mins Read
    • Submit an Article
    • Home
    • Privacy Policy

    Copyright © 2025 Contact Centre Monthly.

    Type above and press Enter to search. Press Esc to cancel.