We are proud to welcome Mayday as a new member of the UKCCF for the 2025/2026 year.
Mayday is the #1 AI-Ready Knowledge Empowerment Suite for CX.
In the era of AI, all CX teams need a partner to manage their knowledge.
Because before any AI use case, you need harmonized, centralized, and verified knowledge — and that’s exactly what Mayday provides.
For over five years, Mayday has been the trusted partner for managing all of your company’s knowledge.
The solution is made up of three core components:
- Mayday Knowledge, which centralizes and distributes your processes via AI, reducing wasted agent time by 20% and improving productivity.
- Mayday Selfcare, which enables your customers to access information autonomously through an intelligent FAQ and widget, embedded directly in their journey.
- Mayday Academy, which optimizes team training with gamified pedagogy, integrated into your knowledge base.
More than 150 major companies — including Accor, EDF, and Edenrnd — already trust Mayday to manage their knowledge strategy, which is the cornerstone of their AI transformation.
So let’s work with Mayday — where the future of your knowledge begins!