Kimberly Hooker explains why she started CX Echo
After years in customer service and call centre leadership, one thing became clear to me – businesses are losing customers because of poor service. Not because they don’t care, but because they don’t have the right support in place.
That’s why I started CX Echo. I wanted to give businesses an easy, cost-effective way to offer exceptional customer service through outsourced call handling and live chat. No long contracts, no unnecessary complexity – just seamless support that keeps customers happy and businesses growing.
We don’t just answer calls…we become an extension of your business, representing your brand with the same care and professionalism as you would.
If you’re struggling with customer support or want to take your service to the next level, let’s chat.
Kimberley Hooker – CX Echo CEO
Kimberley brings extensive experience as a call centre leader and customer service expert, to her role as CEO. As a business mentor, Kimberley provides valuable insights, helping clients enhance their customer support strategies and drive growth.
Web Site : https://cxecho.com/
Contact : https://cxecho.com/contact
Phone : 0333 355 1080