Running a modern-day contact centre involves both hybrid and remote working employees. But how can you run a hybrid contact centre efficiently post-pandemic?
This whitepaper from Ventrica explores how the hybrid approach to work has swept across the global workforce, accelerated by the impact of the pandemic, and how it has changed workplace expectations.
View the Whitepaper here: https://www.ventrica.co.uk/en/whitepaper/how-to-run-a-hybrid-contact-centre
