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  July 8, 2020 • 19

  Contact centre operator Ascensos announces major expansion into Turkey – part of planned Pan-European push

  Customer management and service provider Ascensos is to open its first contact centre in Turkey as part of an expansion...

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  June 23, 2020 • 104

  The future of the contact centre post Covid-19

  Coronavirus has forced unprecedented change upon the contact centre, testing every prior technology decision and tool...

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  June 22, 2020 • 451

  UK workers claim to be more productive at home

  56% of workers feel more productive than in their usual place of work. 45% say this is due to less distractions from...

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