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July 8, 2020 •
Customer management and service provider Ascensos is to open its first contact centre in Turkey as part of an expansion...
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June 23, 2020 •
Coronavirus has forced unprecedented change upon the contact centre, testing every prior technology decision and tool...
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June 22, 2020 •
56% of workers feel more productive than in their usual place of work. 45% say this is due to less distractions from...
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