Close Menu
Contact Centre MonthlyContact Centre Monthly
    Facebook X (Twitter) Instagram
    Tuesday, July 1
    Facebook X (Twitter) LinkedIn
    Contact Centre MonthlyContact Centre Monthly
    • Home
    • News
      • Industry Appointments
    • Events
      • What’s On
      • Event reviews
    • Career Opportunities
    • Technology Corner
    • Articles
      • Blog
      • Case Studies
      • White Papers
    • Contact Centre Directory
    • About CCM
      • Meet the Team
      • Advertise on CCM
      • Contribute
      • Submit an Article
    Contact Centre MonthlyContact Centre Monthly
    Home » Dimensions become members of the UK Contact Centre Forum
    News

    Dimensions become members of the UK Contact Centre Forum

    24/06/2019Updated:27/06/20192 Mins Read
    Share
    Facebook Twitter LinkedIn

    Corporate uniform specialists Dimensions have become members of the UK Contact Centre Forum (UKCCF).

    With thousands of customers, comes the need for support, and Dimensions’ has its very own customer service centre at its Castle Donington HQ, providing round-the-clock help for those who need it.

    Customer Services Manager, Julie Wright said: “We are really excited to be members of the forum, as this has been the culmination of six months hard work.

    “We are looking forward to getting involved with the local forums and have already registered our interest to attend “How to Create a Positive Contact Centre Culture” which is running on 26thJune in Nottingham – just to benchmark ourselves against best practise and see if we can pick up any hints and tips.

    “Although we do a lot of fun things to keep the energy levels up in the contact centre, for example ‘Wheel of Fortune’ ‘Logo Bingo’ and Battleship’s we are always looking for other things that we can introduce.

    “We have set ourselves the goal of being a centre of excellence in Customer Service, and we can only do that by engaging with every single person who works here, and interacts daily with our customers.

    “By joining the UKCCF, there are a lot of local events, which will really ensure that we can attend without having an adverse effect of the ‘day job’. Attendees will not only be myself, but also Team Leaders and Customer Service Co-Ordinators – to get everyone involved and engaged with our goal.”

    For more information on Dimensions, please visit: www.dimensions.co.uk.

    Share. Facebook Twitter Pinterest LinkedIn
    Previous ArticleVeriCall to deliver 200 jobs to Fife with Scottish Enterprise Support
    Next Article Connect Managed Services and G3 Comms merge to create market-leading managed services provider

    Related Posts

    CS Infocomm Expands Global Footprint with Strategic Entry into the UK Market 

    30/06/20253 Mins Read
    Read More

    Consumer exodus: 66% of British consumers abandon brands over one broken promise

    30/06/20253 Mins Read
    Read More

    Simply Contact Takes Gold and Silver at the 2025 Globee® Awards for AI in Customer Experience

    27/06/20252 Mins Read
    Read More
    Add A Comment

    Comments are closed.

    Upcoming Events

    09/06/2025

    FREE Webinar Series: Cyber Security in Contact Centres

    2 Mins Read
    28/05/2025

    Step into a smarter, more connected future.

    2 Mins Read
    27/05/2025

    Your Story Deserves to be Heard: UKCCF Awards 2025 – Nominations are now open! 

    2 Mins Read
    About
    About

    Contact Centre Monthly™
    Chantelle Newton – Editor
    news@contactcentremonthly.co.uk
    07540 227 288

    We're social, connect with us:

    Facebook X (Twitter) LinkedIn
    Popular Posts
    30/06/2025

    CS Infocomm Expands Global Footprint with Strategic Entry into the UK Market 

    3 Mins Read
    30/06/2025

    Consumer exodus: 66% of British consumers abandon brands over one broken promise

    3 Mins Read
    27/06/2025

    Simply Contact Takes Gold and Silver at the 2025 Globee® Awards for AI in Customer Experience

    2 Mins Read
    • Submit an Article
    • Home
    • Privacy Policy

    Copyright © 2021 Contact Centre Monthly.

    Type above and press Enter to search. Press Esc to cancel.