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Content Guru Delivering Specialist Customer Engagement and Experience to UK Government

by • October 15, 2019 • NewsComments (0)93

Global leader in Customer Engagement and Experience solutions, Content Guru, has been accepted as a supplier to the United Kingdom Government as part of the Digital Outcomes and Specialists 4 framework.

The framework enables easy access to technology specialists who can provide bespoke digital projects. Suppliers offer rapid, non-standard deployments, reduced costs and scalable services.

Redwood Technologies, Content Guru’s sister company, has also been accepted as a Crown Commercial Service Supplier through the Digital Outcomes and Specialists 4 framework.

Content Guru and Redwood have a long record of delivering transformative solutions that enable public sector organisations achieve superior Customer Engagement and Experience. Among the government organisations relying on Content Guru’s contact centre platform, storm®, and its solutions are NHS 111 London, the Environment Agency, and multiple local authorities such as Sheffield City Council.

Martin Taylor, Deputy CEO and Head of Public Sector at Content Guru, said: “Content Guru and Redwood Technologies are pleased to be accepted onto this Government initiative for the fourth year running. It is a real recognition of our capability to deliver virtually limitless scalability, unmatched integration and industry-leading AI for the UK public sector.”

 

About Content Guru

Leader in cloud communications, Content Guru, supplies mission critical Customer Engagement and Experience solutions for hundreds of large organisations in multiple countries. The largest privately-owned provider of contact centre solutions, Content Guru’s parent company, Redwood Technologies Group, has been listed as the 9th best performing mid-market technology company by independent technology sector research provider, Megabuyte, in their 2018 Megabuyte50 private company scorecard rankings, while Content Guru is listed in the Gartner Magic Quadrant for Contact Center as a Service, Western Europe.

Content Guru’s cloud-first platform, storm®, offers virtually limitless scalability, unmatched integration capabilities and industry-leading AI. Content Guru ensures contact centres meet the needs of every customer, seamlessly. storm is used by hundreds of organisations across Europe, the US and Asia-Pac, in sectors ranging from finance and government through to travel and utilities. Customers relying on storm for mission-critical services include NHS 111, UK Power Networks, G4S, Serco and Rail Delivery Group.

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