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December 11, 2015 •
Top Tips, Uncategorized •
13494
Heard about the benefits of contact centre homeworking but worried that it’s not going to work for your business? Here are...
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December 9, 2015 •
Top Tips, Uncategorized •
1565
By: Social media never stands still. It is constantly evolving to keep pace with changing user demands. And,...
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December 2, 2015 •
Uncategorized •
1405
Customer demand for a seamless omni-channel experience is growing, and many businesses are struggling to balance the need to...
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December 2, 2015 •
Uncategorized •
1847
This white paper is the result of our first academic study of customer satisfaction, frustration, and behaviour following...
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November 25, 2015 •
News, Uncategorized •
1276
EAST KILBRIDE, 24 NOVEMBER 2015 – Sinclair Voicenet, the UK’s longest established specialist provider of multimedia...
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November 17, 2015 •
Uncategorized •
1073
Cloud Contact Centre and Communications Integration™ solutions specialist, Content Guru, has been positioned in Gartner’s...
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October 2, 2015 •
Uncategorized •
1448
Contact Centre Monthly has teamed up with recruitment specialist PSD on its annual salary survey, to gauge and benchmark rates of...
