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October 3, 2018 •
News •
290
In its inaugural year, The Telegraph Trade Awards showcase the best-of-British SMEs, with the shortlist announcement selecting 40...
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September 18, 2018 •
News •
633
This week has seen two highly publicised incidents where contact centres have refused service to people in the UK. In separate...
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August 23, 2018 •
News •
502
LONDON 23 August 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today...
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July 17, 2018 •
News •
607
First Cloud Solution to Integrate Voice, Conferencing, Collaboration and Contact Center on a Single Platform to Radically...
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July 16, 2018 •
News •
644
Leading Converged ICT Service Provider GCI has won a significant Skype for Business Contact Centre contract with the UK’s...
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July 12, 2018 •
News •
1061
Frimley, UK.— July 12, 2018 — Genesys® (www.genesys.com/UK), the global leader in omnichannel customer experience and...
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June 21, 2018 •
News •
372
NewVoiceMedia, a global provider of cloud contact centre and inside sales technology, has been named a Leader by Ventana Research...
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June 14, 2018 •
News •
312
Following reports* of a significant data breach by Dixons Carphone’s, which has involved 5.9 million payment cards and 1.2...
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June 12, 2018 •
News •
330
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, today announced that the NVM...
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June 6, 2018 •
Blog, News •
467
As new technologies and changing compliance requirements transform customer interactions, a blended approach to customer service...
