News

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  Liquid Voice launches next generation automated speech transcription solution

  May 31, 2017 • News • 198

  LEEDS, WEST YORKSHIRE, UK, 31 MAY 2017 – Liquid Voice, one of the leading providers of interaction recording, quality...

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  VoiceSage Reaches The Finals Of Industry Awards For Record Fifth Year

  May 30, 2017 • News • 160

  Proactive customer contact leader in line for market recognition of its contribution for unprecedented fifth year in a row...

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  Using technology, creativity and expertise to fuel the future of customer experience and business process outsourcing

  May 25, 2017 • News • 151

  FALKIRK, UK, May 2017 – The use of digital technology has exploded in the past decade and the rate of change is increasing....

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  Eptica included in the 2017 Gartner Magic Quadrant for the CRM Customer Engagement Center

  May 18, 2017 • News • 300

  Retains inclusion in Gartner Magic Quadrant for the fourth consecutive year Reading, UK, and Boston, U.S., 18 May 2017, Eptica...

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  Enghouse Interactive Seals Partnership Agreement with Value-added Distributor, ScanSource Imago

  May 3, 2017 • News • 183

  Contact centre and customer interaction solutions complement ScanSource’s existing unified communications portfolio and add...

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  Enghouse Interactive’s TouchPoint Attendant is One of the First Attendant Consoles to Market with Skype for Business Online

  April 13, 2017 • News • 254

  Today at Enterprise Connect 2017, Enghouse Interactive announces its TouchPoint Attendant for Microsoft Skype for Business Online...

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  Award-Winning Contact Centre Carpeo Strengthens Sales Team With Mark Coleman

  April 13, 2017 • News • 251

  Swindon, United Kingdom. Award-winning Swindon-based Contact Centre Carpeo, has appointed a Business Development Director as it...

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  Eckoh wins its largest ever US Secure Payments Contract worth $3.7m

  April 13, 2017 • News • 211

  Latest contract win extends total US payment contract value this financial year to over $8m Eckoh plc (AIM:ECK) (“Eckoh” or...

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  MyDialler announces a new strategic partnership with UK based speech analytics supplier MySpeechAnalytics.

  April 10, 2017 • News • 169

  MyDialler.co.uk based in the North West of England and part of the ccEVOLUTION group of companies has today announced a strategic...

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  Aeriandi raises £1.5m Growth Capital Loan from BOOST&Co

  April 10, 2017 • News • 227

  Aeriandi, a leading supplier of voice security solutions, received an investment of £1.5M Growth Capital from BOOST&Co....