News

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  Firstsource Solutions unveil £1 million investment in Belfast Operation

  April 15, 2019 • News • 861

  Further growth planned with up to 450 potential job opportunities Global Business Process Management (BPM) Company Firstsource...

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  Another award for Gala Technology as they scoop ‘Security Solution Of The Year 2019’

  April 2, 2019 • News • 1001

  Gala Technology, the innovative developers behind the cloud based, secure and PCI DSS compliant payment solution, SOTpay, are...

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  TTEC reports significant customer growth across Europe as demand for digital solutions rapidly increases, and looks forward to sharing details during upcoming Call and Contact Centre Expo

  March 22, 2019 • News • 1029

  London UK,21stMarch 2019– TTEC Holdings, Inc. (NASDAQ: TTEC), aleading global customer experience technology and services...

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  Jabra unveils new analytics partnerships for better data-driven productivity

  March 18, 2019 • News • 1093

  ~ Jabra’s new ‘customer-first’ approach bears fruit with new UC monitoring and analytics capabilities, slashing...

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  Content Guru Teams Up with the UK Contact Centre Forum for 2019

  March 14, 2019 • News • 1072

  Content Guru is partnering with the UK Contact Centre Forum (UKCCF) once again for 2019. The partnership will include a diverse...

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  I-Net Communications Group Plc achieves ISO 27001 accreditation

  February 26, 2019 • News • 674

  ISO 27001 is the international standard that provides the specification for a best-practice information security management...

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  MyCloudContactCentre Announces Three New Customers for 2019

  February 15, 2019 • News • 495

  MyCloudContactCentre is pleased to announce three new names to their expanding customer base in the UK. Ta-da! Media Ltd, NWR...

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  Gala Technology pick up PCI: 2019 Award For Excellence with a new approach to scope reduction for remote (CNP) transactions

  February 12, 2019 • News • 1090

  Gala Technology, the innovative developers behind the cloud based, secure and PCI DSS compliant payment solution SOTpay, were...

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  PCI Pal honoured at the PCI 2019 Awards for Excellence for second consecutive year

  January 28, 2019 • News • 768

  For the second year running, PCI Pal, the specialist provider of secure payment solutions for contact centres, has been presented...

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  Jabra launches Evolve 65t, world’s first True Wireless earbuds engineered for business use

  January 28, 2019 • News • 846

  Pioneer in sound breaks new ground by introducing professional-grade true wireless earbuds for the mobile professional Evolve 65t...