News

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  MyCloudContactCentre Announces Three New Customers for 2019

  February 15, 2019 • News • 427

  MyCloudContactCentre is pleased to announce three new names to their expanding customer base in the UK. Ta-da! Media Ltd, NWR...

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  Gala Technology pick up PCI: 2019 Award For Excellence with a new approach to scope reduction for remote (CNP) transactions

  February 12, 2019 • News • 1000

  Gala Technology, the innovative developers behind the cloud based, secure and PCI DSS compliant payment solution SOTpay, were...

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  PCI Pal honoured at the PCI 2019 Awards for Excellence for second consecutive year

  January 28, 2019 • News • 702

  For the second year running, PCI Pal, the specialist provider of secure payment solutions for contact centres, has been presented...

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  Jabra launches Evolve 65t, world’s first True Wireless earbuds engineered for business use

  January 28, 2019 • News • 782

  Pioneer in sound breaks new ground by introducing professional-grade true wireless earbuds for the mobile professional Evolve 65t...

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  iNet Communications Group and Cloud Contact Centre technology vendor Vocalcom strengthen ties to grow UK market share with winning customer engagement solutions

  January 21, 2019 • News • 1566

  iNet and Vocalcom are pleased to announce an exciting initiative for 2019; building on an established 4-year Partnership that has...

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  iNet Communications Group and U-WFM form Strategic Partnership to deliver complete Contact Centre solution in the Cloud

  January 8, 2019 • News • 523

  iNet is pleased to announce a strategic partnership with cloud Workforce Management solutions provider, U-WFM. Comprised of...

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  2019 – the Year of the Cloud

  December 19, 2018 • News • 537

  It’s not the sexiest number, and it will be overshadowed by its more symmetrically pleasing successor, 2020 (how many...

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  How to Successfully Map Your Contact Centre Environment to the Customer Journey

  December 19, 2018 • News • 583

  The role of the Contact Centre is evolving at a rapid rate, driven in no small part by the customer...

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  HEXAGON SOFTWARE ANNOUNCES SENIOR APPOINTMENT TO MEET ONGOING BUSINESS GROWTH STRATEGY

  October 3, 2018 • News • 730

  HIGHNAM, GLOUCESTERSHIRE, 27 SEPTEMBER 2018 – Hexagon Software, a leading independent provider of property and financial...

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  Jabra launches new Q4 cashback promotion

  October 3, 2018 • News • 703

  Offers on professional headsets and speakerphones to provide UK and Ireland-based customers with another way to save money on...