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October 2, 2015 •
News •
731
Consumer group Which? has asked the Competition and Markets Authority (CMA) to ‘name and shame’ the worst performing...
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October 2, 2015 •
News •
745
More power has been handed to customers as part of a revision to the Consumer Rights Act. The right to a refund for a faulty...
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September 29, 2015 •
News •
775
Customer contact management technology company NewVoiceMedia has announced that its customers are growing at 13 times the...
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September 11, 2015 •
News •
1080
A survey by audio company Plantronics has revealed around half of the British workforce now do some elements of their job away...
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September 11, 2015 •
News •
686
Cloud tech provider NewVoiceMedia has been recognised in the Sunday Times Hiscox Tech Track 100, reflecting its rapid...
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September 11, 2015 •
News •
716
Travellers searching the website of Dutch national airline KLM will find it easier than ever before to find the information they...
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September 11, 2015 •
News •
805
Plantronics claims that its new Voyager Focus UC makes it easy to stay focused and to hear and be heard in open, collaborative...
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September 11, 2015 •
News •
723
The Government’s proposals on strike laws are an outdated response to industrial relations issues currently facing UK employers...
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September 11, 2015 •
News •
694
Customer management consultancy Ember Services has established a new training division to help clients build strong people skills...
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September 11, 2015 •
News •
825
Enterprise, Trade and Investment Minister Jonathan Bell has announced that contact centre outsourcer Intelling Ltd plans to...