News

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  Puzzel appoints Rob Wiles as Partner Channel Director

  October 16, 2019 • News • 44

  Appointment marks the launch of company’s new channel strategy  Puzzel, a leading cloud-based contact centre software...

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  Stockport Council reduces cost of customer response in the contact centre by 95% with Britannic Technologies

  October 15, 2019 • News • 250

  AMI Conversational Artificial Intelligence Solution Transforms Services for Citizens London, 15th October 2019 – Britannic...

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  Content Guru Delivering Specialist Customer Engagement and Experience to UK Government

  October 15, 2019 • News • 49

  Global leader in Customer Engagement and Experience solutions, Content Guru, has been accepted as a supplier to the United...

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  Jabra launches new Q4 cashback promotion

  October 15, 2019 • News • 34

  Quarterly offers on professional headsets and speakerphones to provide UK and Ireland-based customers with another way to save...

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  Now launching: Jabra PanaCast real-time intelligent video solution Certified for Microsoft Teams

  August 15, 2019 • News • 349

  Unique 180-degree plug-and-play video and connected experience combined with real-time detection and learning Combines...

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  Jabra announces appointment of Lee Davis to drive its enhanced channel strategy

  July 18, 2019 • News • 545

  UC channel expert Lee Davis brings two decades of experience as Jabra pursues partners that can deliver even better insight, call...

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  Jabra announces new partnership with Code Software to drive better call quality

  July 4, 2019 • News • 796

  Jabra now incorporates Code Software’s ground-breaking ClobbaDM UC&C reporting and analytics software for better device...

• Content Guru continues to grow with new CIO

  July 4, 2019 • News • 565

  Content Guru, the world’s largest independent provider of Customer Engagement and Experience solutions, has expanded its global...

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  Connect Managed Services and G3 Comms merge to create market-leading managed services provider

  July 4, 2019 • News • 391

  Merger backed by recently formed private equity fund, Apiary Capital Creates one of the UK’s largest Customer Experience and...

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  Dimensions become members of the UK Contact Centre Forum

  June 24, 2019 • News • 399

  Corporate uniform specialists Dimensions have become members of the UK Contact Centre Forum (UKCCF). With thousands of customers,...