News

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  Dimensions become members of the UK Contact Centre Forum

  June 24, 2019 • News • 20

  Corporate uniform specialists Dimensions have become members of the UK Contact Centre Forum (UKCCF). With thousands of customers,...

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  VeriCall to deliver 200 jobs to Fife with Scottish Enterprise Support

  June 20, 2019 • News • 56

  £1m RSA award from Scottish Enterprise for VeriCall to establish a Contact Centre in Kirkcaldy, providing 209 living wage jobs...

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  Content Guru and UKCCF Launch Research into the Future of Customer Service

  June 13, 2019 • News • 229

  Pioneer in omni-channel cloud communications solutions, Content Guru, is partnering with the UK Contact Centre Forum (UKCCF) to...

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  Vonage Wins 2019 INTERNET TELEPHONY Product of the Year Awards

  May 20, 2019 • News • 431

  Cloud-Native Vonage Business Cloud Solution and Vonage’s NewVoiceMedia Conversation Analyzer Both Recognised for Industry...

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  SVL SecurePay launched

  April 23, 2019 • News • 366

  This week SVL Business Solutions has launched its new fraud prevention product, SVL SecurePay, an exciting new product that...

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  Firstsource Solutions unveil £1 million investment in Belfast Operation

  April 15, 2019 • News • 552

  Further growth planned with up to 450 potential job opportunities Global Business Process Management (BPM) Company Firstsource...

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  Another award for Gala Technology as they scoop ‘Security Solution Of The Year 2019’

  April 2, 2019 • News • 632

  Gala Technology, the innovative developers behind the cloud based, secure and PCI DSS compliant payment solution, SOTpay, are...

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  TTEC reports significant customer growth across Europe as demand for digital solutions rapidly increases, and looks forward to sharing details during upcoming Call and Contact Centre Expo

  March 22, 2019 • News • 559

  London UK,21stMarch 2019– TTEC Holdings, Inc. (NASDAQ: TTEC), aleading global customer experience technology and services...

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  Jabra unveils new analytics partnerships for better data-driven productivity

  March 18, 2019 • News • 848

  ~ Jabra’s new ‘customer-first’ approach bears fruit with new UC monitoring and analytics capabilities, slashing...

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  Content Guru Teams Up with the UK Contact Centre Forum for 2019

  March 14, 2019 • News • 671

  Content Guru is partnering with the UK Contact Centre Forum (UKCCF) once again for 2019. The partnership will include a diverse...