News

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  Global CX Pioneer TTEC Continues to Positively Disrupt the European Market with Early 2018 Success

  May 21, 2018 • News • 63

  Company announces new client wins, award recognition and local strategic appointments London, 21 May 2018 – TTEC (NASDAQ:...

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  8×8 Announces Launch of X Series Platform to Transform Enterprise Communications

  March 13, 2018 • News • 367

  New X Series Combines Communication, Collaboration and Contact Centre Solutions into One Platform Helping Businesses Radically...

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  Gala Technology appoints tech specialist CEO

  February 13, 2018 • News • 418

  Gala Technology, the award-winning company specialising in developing secure digital payment solutions for the card not present...

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  KCOM signs reseller contract with IMImobile as demand for contact centre digital optimisation grows

  February 5, 2018 • News • 488

  London, 5th February 2018 – IMImobile, a cloud communications software and solutions provider, has signed a partner agreement...

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  PCI Pal celebrates award win at the PCI 2018 Awards for Excellence

  February 1, 2018 • News • 369

  PCI Pal, a specialist provider of secure payment solutions for global contact centres, has been presented with an award at the...

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  CallGuard wins second PCI Excellence Award for Eckoh

  February 1, 2018 • News • 383

  Eckoh plc (“Eckoh”, AIM: ECK), the global provider of secure payment products and customer contact solutions, has for the...

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  PCI DSS 3.2 set to expose ‘compliance cramming’ culture, warns PCI Pal

  February 1, 2018 • News • 441

  New data security standard comes into force 1 February, requires evidence of constant compliance Four out of five companies...

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  The UK Contact Centre Forum Ltd partners with Call & Contact Centre Expo 2018

  January 15, 2018 • News • 408

    The UK Contact Centre Forum Ltd has announced they have partnered with Europe’s leading Call & Contact Centre...

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  Customer Experience Pioneer TeleTech Announces Name Change to TTEC (pronounced T-tec), Launches New Brand in Europe

  January 14, 2018 • News • 256

  LONDON, 9th January 2018 — TeleTech Holdings, Inc. (NASDAQ: TTEC) a global customer experience company that designs,...

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  Eckoh celebrates four years of PCI DSS compliant speech payments with Premier Inn

  December 13, 2017 • News • 487

  According to research,despite the many different methods of customer engagement, in 2017 the telephone still represents around...