Incentive Ideas | Contact Centre Monthly

Incentive Ideas

Ten pin bowling

July 3, 2015 • Incentive Ideas • 2443

Team building doesn’t get more competitive than bowling! You could just go to your local lanes, or if you want an extra...
Cocktail making

July 2, 2015 • Incentive Ideas • 1879

If you’re stuck for ideas for a team night out as a reward for excellent performance, you can’t get much better than...

EdenRed

April 21, 2020 • 713

Keeping customers engaged with In-app messaging

In this piece, Julien Rio, Director of Marketing at RingCentral Engage Digital, talks through five ways in-app messaging offers superior engagement for customers and streamlines internal processes. More and more companies are adding instant messaging as a channel for customer service, with popular platforms such as Facebook Messenger and WhatsApp...

Articles Read More

February 17, 2020 • 819

How to motivate call centre teams with instant reward

“Instant reward schemes in call centres can make the difference between motivation and disengagement for your employees and your customers” says Lee O’Connor, Operations Director at Edenred. Call centre and telephone-based workers are the “hidden heroes” of the UK economy. In every business, it is their performance on the front line as...

Blog Read More
February 17, 2020 • Blog • 790

Why AI is the Future of Cloud Contact Centre Technology
December 17, 2019 • Blog • 1484

2020: Simple and smart, your best year ever for WFM

Problem retrieving data from Twitter

Contact Us

Chantelle Newton
Editor
chantelle@contactcentremonthly.co.uk
07540 227 288

Social Networks

Useful Links

Categories

Find us on Facebook

© 2020 Contact Centre Monthly™

CC360 powered by Midway Sky