Incentive Ideas | Contact Centre Monthly

Incentive Ideas

Ten pin bowling

July 3, 2015 • Incentive Ideas • 2557

Team building doesn’t get more competitive than bowling! You could just go to your local lanes, or if you want an extra...
Cocktail making

July 2, 2015 • Incentive Ideas • 1983

If you’re stuck for ideas for a team night out as a reward for excellent performance, you can’t get much better than...

EdenRed

July 21, 2020 • 508

Sovran AI: We’re the human voice in the voicebot space

In April 2020, UKCCF ran a webinar with Sovran AI which looked at ‘The human voice in the complex voicebot space.’. You can view the webinar replay here: https://event.webinarjam.com/go/replay/22/lx7qyigh5u7uk. I caught up with Clive Elleforde, CRO, to get more insight into Sovran AI and its impact on the UK Contact Centre Industry....

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June 23, 2020 • 696

The future of the contact centre post Covid-19

Coronavirus has forced unprecedented change upon the contact centre, testing every prior technology decision and tool in every organisations’ portfolio. As conversations start to turn to life post Covid-19, we are being prompted to ask ourselves – both personally and commercially – what parts of ‘normal’ do we want to get back to? Will...

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February 17, 2020 • Blog • 1350

How to motivate call centre teams with instant reward
February 17, 2020 • Blog • 1283

Why AI is the Future of Cloud Contact Centre Technology

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