Incentive Ideas | Contact Centre Monthly

Incentive Ideas

Ten pin bowling

July 3, 2015 • Incentive Ideas • 2326

Team building doesn’t get more competitive than bowling! You could just go to your local lanes, or if you want an extra...
Cocktail making

July 2, 2015 • Incentive Ideas • 1772

If you’re stuck for ideas for a team night out as a reward for excellent performance, you can’t get much better than...

EdenRed

April 6, 2020 • 49

How COVID 19 is driving contact centre innovation

Try as we might to plan for the unexpected, it is doubtful that any organisation planned for the epidemic we are all experiencing today. COVID-19 is taking over daily life for people and businesses around the world. Its full impact is not yet known, nor do we know how long it will take to overcome [&hellip...

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February 17, 2020 • 428

How to motivate call centre teams with instant reward

“Instant reward schemes in call centres can make the difference between motivation and disengagement for your employees and your customers” says Lee O’Connor, Operations Director at Edenred. Call centre and telephone-based workers are the “hidden heroes” of the UK economy. In every business, it is their performance on the front line as...

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February 17, 2020 • Blog • 355

Why AI is the Future of Cloud Contact Centre Technology
December 17, 2019 • Blog • 976

2020: Simple and smart, your best year ever for WFM

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