Daktela UK, a leader in cloud communications, today announced that they will feature on the UK Government, Crown Commercial Service’s (CCS) G-Cloud 12 framework, for its Daktela UK Communication and Cloud Contact Centre Solutions.
Crown Commercial Service (CCS) supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2019/20, CCS helped the public sector to achieve commercial benefits worth over £1bn – supporting world-class public services that offer best value for taxpayers.
G-Cloud 12 offers public sector organisations a straightforward and compliant way to purchase cloud-based services, such as Contact Centres, Telephony, Communication and the support of those products.
Over 90% of the overall suppliers on G-Cloud 12 are small and medium sized enterprises (SME). Of the suppliers new to G-Cloud 12, over 80% are micro and small organisations, demonstrating that G-Cloud continues to offer opportunities to suppliers of all sizes.
“Daktela UK is delighted to have been awarded the status of the G-Cloud 12 framework, which will allow public sector organisations to transform how they connect and operate, utilising the Daktela UK Platforms.” comments Roy Holmes, Operations Director for Daktela UK. “Daktela will allow all public sector organisations to communicate clearly and precisely with their ‘clients’, the general public.”