Close Menu
Contact Centre MonthlyContact Centre Monthly
    Facebook X (Twitter) Instagram
    Tuesday, May 27
    Facebook X (Twitter) LinkedIn
    Contact Centre MonthlyContact Centre Monthly
    • Home
    • News
      • Industry Appointments
    • Events
      • What’s On
      • Event reviews
    • Career Opportunities
    • Technology Corner
    • Articles
      • Blog
      • Case Studies
      • White Papers
    • Contact Centre Directory
    • About CCM
      • Meet the Team
      • Advertise on CCM
      • Contribute
      • Submit an Article
    Contact Centre MonthlyContact Centre Monthly
    Home » ChatLingual and Quantanite join forces to enable fast-growing companies to deliver multilingual customer support
    News

    ChatLingual and Quantanite join forces to enable fast-growing companies to deliver multilingual customer support

    02/11/20223 Mins Read
    Share
    Facebook Twitter LinkedIn

    Strategic alliance pairs CX and Digital Outsourcing offerings with multilingual customer support 

    London, UK, 2nd November 2022 – ChatLingual, provider of the world’s most comprehensible multilingual messaging platform, is excited by the opportunity to unite with Quantanite, a Customer Experience and Digital Outsourcing solutions provider for the world’s fastest growing brands.

    ChatLingual will complement Quantanite’s CX and Digital Outsourcing offerings with their multilingual customer support operations, providing simple and more delightful customer and agent experiences in every language. Offering unique and deep insights into an area of customer service that is often overlooked, language, the strategic alliance and combined offerings will demonstrate how multilingual technology can offer enterprises a competitive advantage in today’s rapidly changing digital world.

    Andrew Hall, Chief Commercial Officer at Quantanite commented, “We are delighted to be working with ChatLingual. We’re looking forward to leveraging their multilingual technology as part of our approach to solutions that truly enable our clients towards more automation and self-service. With the speed, flexibility, and affordability we already deliver to our clients, this enhanced offering will enable fast-growing companies to speak their own client’s language.”

    ChatLingual CEO, Justin Custer, commented, “At ChatLingual, we’re helping our clients overcome the complex challenges of multilingual customer support by optimising service delivery. Forming an alliance with Quantanite will help us bring more value to more companies, and we’re excited about the energy and agility that the team at Quantanite brings to the table.”


    About Quantanite

    Quantanite is a Customer Experience and Digital Outsourcing solutions provider for the world’s fastest-growing companies. The company delivers customer experience management services, back-office services, and digital content services, and provides sales enablement and demand generation services through its sister brand Growthonics. 

    Founded in 2014 and headquartered in the United Kingdom, the company’s nearly 2,000 employees operate on four continents and offer companies a hi-tech, personalised approach to delivering exceptional full-lifecycle customer engagement and supporting back-office digital services faster, better, and at a more cost-effective engagement. 

    To learn more visit us at www.quantanite.com.

    Connect with Quantanite:
    Website: https://quantanite.com/ 
    LinkedIn: https://www.linkedin.com/company/quantanite/ 
    YouTube: https://www.youtube.com/c/Quantanite 

    About ChatLingual

    ChatLingual provides the world’s most comprehensible multilingual messaging solutions, supporting customer interactions in over 100 languages in real-time across chat, email, SMS, and social channels. 

    Trusted by enterprises around the globe, ChatLingual enables companies to easily provide multilingual customer support, allowing agents to converse with customers in their native language—no bilingual hires or translators required.

    ChatLingual brings multilingual support to companies across verticals through its messaging solutions:

    • ChatLingual Agent Success Platform (a unified agent desktop application)
    • ChatLingual App for Salesforce
    • ChatLingual App for LivePerson
    • ChatLingual App for Zendesk
    • ChatLingual App for Genesys
    • ChatLingual Translation API

    Connect with ChatLingual:

    Website: https://chatlingual.com/
    LinkedIn: https://linkedin.com/company/chatlingual/

    Share. Facebook Twitter Pinterest LinkedIn
    Previous ArticleChatLingual and HGS Announce New Partnership to Pioneer Multilingual CX
    Next Article WISPER appoint Paul Stubbs as a disruptor to the VDI world

    Related Posts

    Your Story Deserves to be Heard: UKCCF Awards 2025 – Nominations are now open! 

    27/05/20252 Mins Read
    Read More

    Kerv Recognised as a Genesys Elite Partner

    27/05/20251 Min Read
    Read More

    DCBL appoints O2 telecoms leader Vicky Felton as Head of Operations

    24/05/20254 Mins Read
    Read More
    Add A Comment
    Leave A Reply Cancel Reply

    You must be logged in to post a comment.

    Upcoming Events

    27/05/2025

    Your Story Deserves to be Heard: UKCCF Awards 2025 – Nominations are now open! 

    2 Mins Read
    22/05/2025

    UKCCF – London Networking Events

    1 Min Read
    22/05/2025

    UKCCF – Midlands Networking Events

    1 Min Read
    About
    About

    Contact Centre Monthly™
    Chantelle Newton – Editor
    news@contactcentremonthly.co.uk
    07540 227 288

    We're social, connect with us:

    Facebook X (Twitter) LinkedIn
    Popular Posts
    27/05/2025

    Your Story Deserves to be Heard: UKCCF Awards 2025 – Nominations are now open! 

    2 Mins Read
    27/05/2025

    Kerv Recognised as a Genesys Elite Partner

    1 Min Read
    24/05/2025

    DCBL appoints O2 telecoms leader Vicky Felton as Head of Operations

    4 Mins Read
    • Submit an Article
    • Home
    • Privacy Policy

    Copyright © 2021 Contact Centre Monthly.

    Type above and press Enter to search. Press Esc to cancel.