RingCentral and Verint Announce Strategic Partnership to Bring AI-PoweredWorkforce Engagement Management and CX Automation to RingCX Customers12/11/20246 Mins Read News Read More
ATM Management Announces The ATM Group, a Major Milestone for the CX Group, Expanding its Operational Footprint and Multilingual Capabilities12/11/20242 Mins Read News Read More
Jabra unveils its AI-powered speech enhancement solution for contact centre professionals11/09/20244 Mins Read News Read More
What Does the Job Spec for the ‘Agent of the Future’ Look Like?04/07/20247 Mins Read Articles Read More