Close Menu
Contact Centre MonthlyContact Centre Monthly
    Facebook X (Twitter) Instagram
    Friday, September 5
    Facebook X (Twitter) LinkedIn
    Contact Centre MonthlyContact Centre Monthly
    • Home
    • Property
    • Career
    • News
      • Industry Appointments
    • Articles
      • Blog
      • Case Studies
      • White Papers
    • Events
      • What’s On
      • Event reviews
    • Technology
    • Contact Centre Directory
    • About CCM
      • Meet the Team
      • Advertise on CCM
      • Contribute
      • Submit an Article
    Contact Centre MonthlyContact Centre Monthly
    Home » Case Study – ND+Associates Limited
    Case Studies

    Case Study – ND+Associates Limited

    22/05/2025Updated:22/05/20252 Mins Read
    Share
    Facebook Twitter LinkedIn

    Project Brief : Manufacturing Company

    Nathan Dring and Associates were engaged to conduct a full-scale review of the culture and ways of working across the entire workforce, from C-suite to entry level apprentices. They were also tasked with helping to define the company values, to ensure they were meaningful to the workforce and relevant to the mission.

    Project Brief : Housing Charity

    A Homeless charity required additional support and expertise to develop and grow their in-house L&D function, thereby freeing up key personnel to deliver strategic pieces of work that are critical to the People Strategy at Framework and beyond.

    Nathan Dring and Associates provided an interim Head of L&D (which later evolved to interim Head of Organisational Development) to give the support that was needed both in function and across a range of initiatives being led by senior leaders. This was critical to make sure that key strategic objectives are delivered – linked to the People Strategy and delivered through the L&D function.

    Project Brief : Engineering Company

    A newly appointed Director of Organisational Development required some coaching and mentoring support in a fast growing, multi national engineering firm.

    Nathan Dring and Associates gave support to review the approach to people development, training, leadership development, values-based recruitment and coaching/mentoring.

    They were then invited to partner with the client as an ongoing L&D partner over a 2 year engagement.

    Read more about how Nathan and the team addressed these oppotunities and more at https://ndassociates.co.uk/case-studies/

    Nathan Dring and Associates can be contacted at :

    Contact: https://ndassociates.co.uk/contact/
    Web Site: www.ndassociates.co.uk 
    Email : nathan@ndassociates.co.uk
    Address: 26-27 Harrogate Road, Harewood, Leeds, LS17 9LH 

    Share. Facebook Twitter Pinterest LinkedIn
    Previous ArticleKimberly Hooker explains why she started CX Echo
    Next Article The Potential Impact of Artificial Intelligence on the Contact Centre Industry

    Related Posts

    5-Stage Agentic AI Maturity Model: From Text Generators to Autonomous Systems

    02/09/20259 Mins Read
    Read More

    Mentor Group – Four principles to embed continuous learning & development

    02/09/20253 Mins Read
    Read More

    Selling to Procurement: 7 Mistakes That Are Costing You the Deal

    28/08/20251 Min Read
    Read More
    Add A Comment
    Leave A Reply Cancel Reply

    You must be logged in to post a comment.

    Upcoming Events

    28/08/2025

    UKCCF Scottish Networking Event, 11th September 2025 – The Wheatley Group, Glasgow

    1 Min Read
    21/08/2025

    UKCCF Networking Event, 17th September 2025, Sunderland City Council

    1 Min Read
    14/08/2025

    UKCCF Networking Event, 4th September 2025, Bristol

    1 Min Read
    About
    About

    Contact Centre Monthly™
    Trevor Butterworth
    news@contactcentremonthly.co.uk
    07932 669 299

    We're social, connect with us:

    Facebook X (Twitter) LinkedIn
    Popular Posts
    03/09/2025

    My Next Office Ltd has joined the UKCCF

    2 Mins Read
    03/09/2025

    CONTACT CENTRE WORKSPACE OF THE MONTH – YORK STREET, MANCHESTER

    2 Mins Read
    02/09/2025

    5-Stage Agentic AI Maturity Model: From Text Generators to Autonomous Systems

    9 Mins Read
    • Submit an Article
    • Home
    • Privacy Policy

    Copyright © 2025 Contact Centre Monthly.

    Type above and press Enter to search. Press Esc to cancel.