HGS UK and Engage Hub announce partnership to expand AI capabilities across CX15/02/20234 Mins Read News Read More
Why your contact centre agents are leaving and how to retain them10/02/20234 Mins Read Articles Read More
The dawning of a new regulation: 5 ways to aid compliance with The Consumer Duty08/02/20235 Mins Read Blog Read More
Lemon Contact Centre is investing in its business continuity capability to ensure it can deliver vital services to key sectors, including care, following National Grid’s warning of rolling black outs.08/02/20233 Mins Read News Read More