AI + RPA + Humans: What Does the Future Customer Support Team Look Like?30/04/20253 Mins Read Articles Read More
Outsourcing: The Utilities Sector’s Answer To Rising Costs and Low Customer Satisfaction – HGS Comments03/04/20252 Mins Read Uncategorized Read More
Simply Contact Expands into the UK, Welcomes New COO to Drive Growth26/03/20253 Mins Read Uncategorized Read More
Royal Borough of Greenwich Achieves Silver UKCCF Accreditation, Demonstrating Commitment to Customer Excellence25/02/20253 Mins Read News Read More
NICE Survey Highlights Urgent Need for AI in Customer Service as Up to 35 Million Brits remain Unknowingly Vulnerable29/01/20255 Mins Read News Read More