Close Menu
Contact Centre MonthlyContact Centre Monthly
    Facebook X (Twitter) Instagram
    Thursday, October 9
    Facebook X (Twitter) LinkedIn
    Contact Centre MonthlyContact Centre Monthly
    • Home
    • Property
    • Career
    • News
      • Industry Appointments
    • Articles
      • Blog
      • Case Studies
      • White Papers
    • Events
      • What’s On
      • Event reviews
    • Technology
    • Contact Centre Directory
    • About CCM
      • Meet the Team
      • Advertise on CCM
      • Contribute
      • Submit an Article
    Contact Centre MonthlyContact Centre Monthly
    Home » 8×8 and Southampton FC Renew Partnership to Bridge Gap Between Telephone and Terrace
    News

    8×8 and Southampton FC Renew Partnership to Bridge Gap Between Telephone and Terrace

    28/08/2025Updated:28/08/20253 Mins Read
    Share
    Facebook Twitter LinkedIn

    LONDON – Aug. 28, 2025 – 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, today announced the renewal of its sponsorship with Southampton Football Club, extending its role as an official partner of both the Men’s and Women’s First Teams through the 2025/26 season.

    The agreement continues a successful collaboration that has seen 8×8’s cloud-based contact center and communications technology support the club’s operations, enhance matchday experiences, and create moments of connection beyond St Mary’s Stadium.

    Passion – on and off the pitch

    “Southampton FC represents passion, dedication, and community – values that resonate deeply with us at 8×8,” said Jamie Snaddon, EMEA Managing Director at 8×8, Inc. “This partnership is about more than sponsorship. It’s about giving the club the tools to connect with supporters in ways that feel personal, whether that’s answering a fan’s question, delivering a matchday update, or creating a memorable surprise. We’re proud to keep building those moments together.”

    Under the renewed terms, 8×8 will continue to benefit from LED perimeter board visibility, digital and social media integration. The two organisations will also collaborate on community outreach initiatives, exclusive fan experiences, and technology-led engagement projects.

    One area that has already seen closer engagement is with players calling season book holders through 8×8’s Contact Center to talk with fans and chat about their years and decades of support.

    8×8 is a part of the team

    “8×8’s technology has become part of the way we operate – from supporting our ticketing and hospitality services to enabling unique experiences for our supporters,” said Huw Fielding, Director of IT at Southampton FC. “Renewing this partnership means we can keep raising the bar for how we connect with fans, on matchdays and throughout the year.”

    8×8’s platform unifies contact center, business telephony, embedded AI, and customer data into one seamless system – making it easier for organisations to communicate clearly, operate efficiently, and build loyalty. Southampton FC joins a global roster of businesses using 8×8 to create connected, real-time experiences for the people who matter most to them.

    How Southampton scores with fan engagement

    To see how Southampton FC uses 8×8 to elevate fan experience, watch the full story here.

    About 8×8 Inc.

    8×8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on the industry’s most integrated platform for Customer Experience – combining Contact Center, Unified Communication, and CPaaS solutions. The 8×8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. 8×8 helps customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. For additional information, visit www.8×8.com, or follow 8×8 on LinkedIn, X, and Facebook

    Share. Facebook Twitter Pinterest LinkedIn
    Previous ArticleSelling to Procurement: 7 Mistakes That Are Costing You the Deal
    Next Article UKCCF Scottish Networking Event, 11th September 2025 – The Wheatley Group, Glasgow

    Related Posts

    Zendesk Unveils Powerful New AI Capabilities within the Resolution Platform to Accelerate Service at Scale

    09/10/20255 Mins Read
    Read More

    SVL AND BOOST.AI PARTNER TO DELIVER TRUSTED AI FOR CONTACT CENTRES

    07/10/20254 Mins Read
    Read More

    Simply Contact Launches Global Advisory Board to Drive Next-Level Customer Experience

    26/09/20253 Mins Read
    Read More
    Add A Comment
    Leave A Reply Cancel Reply

    You must be logged in to post a comment.

    Upcoming Events

    09/10/2025

    UKCCF Webinar – 12th November 2025 – Business Systems

    2 Mins Read
    07/10/2025

    The Future of Connected Experiences – UKCCF London Networking Event

    1 Min Read
    07/10/2025

    CYBER SECURITY -WHAT ARE YOUR RISKS?

    1 Min Read
    About
    About

    Contact Centre Monthly™
    Trevor Butterworth
    news@contactcentremonthly.co.uk
    07932 669 299

    We're social, connect with us:

    Facebook X (Twitter) LinkedIn
    Popular Posts
    09/10/2025

    Zendesk Unveils Powerful New AI Capabilities within the Resolution Platform to Accelerate Service at Scale

    5 Mins Read
    09/10/2025

    ArvatoConnect “Onshoring isn’t nostalgia, it’s a future-proof strategy”

    4 Mins Read
    09/10/2025

    “Giving back isn’t just part of our culture – it’s something our team actively drives” – Interact Contact Centres

    1 Min Read
    • Submit an Article
    • Home
    • Privacy Policy

    Copyright © 2025 Contact Centre Monthly.

    Type above and press Enter to search. Press Esc to cancel.