Close Menu
Contact Centre MonthlyContact Centre Monthly
    Facebook X (Twitter) Instagram
    Friday, January 30
    Facebook X (Twitter) LinkedIn
    Contact Centre MonthlyContact Centre Monthly
    • Home
    • Property
    • Career
    • News
      • Industry Appointments
    • Articles
      • Blog
      • Case Studies
      • White Papers
    • Events
      • What’s On
      • Event reviews
    • Technology
    • Contact Centre Directory
    • About CCM
      • Meet the Team
      • Advertise on CCM
      • Contribute
      • Submit an Article
    Contact Centre MonthlyContact Centre Monthly
    Home » SVL announces partnership with The Modular Analytics Company to provide our contact centre clients with a cost-effective and targeted analytics programme.
    News

    SVL announces partnership with The Modular Analytics Company to provide our contact centre clients with a cost-effective and targeted analytics programme.

    13/02/2020Updated:08/09/20212 Mins Read
    Share
    Facebook Twitter LinkedIn

    SVL is pleased to announce a formal partnership with The Modular Analytics Company, a UK company who have created a UK business around a team with over 50 years’ experience in delivering analytics-led outcomes across Retail, Financial Services, Banking, Outsourcing and Consultancy.

    The Modular Analytics Company (TMAC) simply put, help organisations deliver data-led decision-making, focusing on tangible outcomes to deliver a very satisfying return on investment.

    To SVL’s already substantial expertise in the UK and Ireland Contact Centre market, TMAC will bring a raft of modular products in the areas of Machine Learning, Text Analytics, People Analytics and ‘Next Best Action” real-time scoring.

    Jimmy Hosang – CEO – Inspire Customer Contact Partnership said,

    “We are excited to be partnering SVL. We are obsessive about accelerating value using data science and analytics and the chance to work alongside SVL, meeting current and potential clients, and help reduce people’s costs using our modular analytics

    Rohan Newton, Sales Manager at SVL, commented

    “This partnership will be of great benefit to our existing customer base and to new clients across the UK and Ireland.

    TMAC are an incredibly impressive group of enthusiastic data science experts who have a real track record of cutting through the endless maze of predictive models and generating real, speedy results.

    Share. Facebook Twitter Pinterest LinkedIn
    Previous ArticleFREE eBook: 8 ways to best incentivise and motivate your customer service team
    Next Article IPI implements AI chatbot for Northern Ireland Water

    Related Posts

    GoTo Adds New AI-Powered Tools to Help Auto Dealerships Answer More Calls, Book More Service, and Drive More Revenue

    22/01/20264 Mins Read
    Read More

    CallTower adds secure and affordable WhatsApp comms for employees, customers and businesses of all sizes

    22/01/20264 Mins Read
    Read More

    Five9 Launches Joint Enterprise Customer Experience AI Solution With Google Cloud

    22/01/20263 Mins Read
    Read More
    Add A Comment

    Comments are closed.

    Upcoming Events

    26/11/2025

    Retention Revolution: Building a Contact Centre That Keeps Talent

    4 Mins Read
    10/11/2025

    UKCCF Scottish Networking Event, 20th November 2025, CCA Recruitment Group, Glasgow

    1 Min Read
    24/10/2025

    UKCCF Round Table Discussion Group – Mitel -19th November 2025 – Birmingham

    2 Mins Read
    About
    About

    Contact Centre Monthly™
    Trevor Butterworth
    news@contactcentremonthly.co.uk
    07932 669 299

    We're social, connect with us:

    Facebook X (Twitter) LinkedIn
    Popular Posts
    22/01/2026

    GoTo Adds New AI-Powered Tools to Help Auto Dealerships Answer More Calls, Book More Service, and Drive More Revenue

    4 Mins Read
    22/01/2026

    CallTower adds secure and affordable WhatsApp comms for employees, customers and businesses of all sizes

    4 Mins Read
    22/01/2026

    Bugaboo Increases Average Order Value by 35% with Talkative’s AI

    4 Mins Read
    • Submit an Article
    • Home
    • Privacy Policy

    Copyright © 2025 Contact Centre Monthly.

    Type above and press Enter to search. Press Esc to cancel.