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  July 21, 2020 • 236

  Sovran AI: We’re the human voice in the voicebot space

  In April 2020, UKCCF ran a webinar with Sovran AI which looked at ‘The human voice in the complex voicebot...

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• 

  July 8, 2020 • 265

  Contact centre operator Ascensos announces major expansion into Turkey – part of planned Pan-European push

  Customer management and service provider Ascensos is to open its first contact centre in Turkey as part of an expansion...

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  June 23, 2020 • 359

  The future of the contact centre post Covid-19

  Coronavirus has forced unprecedented change upon the contact centre, testing every prior technology decision and tool...

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