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    Home » Contact centre masterclass: How to maximise agent ROI and reduce turnover
    What's On

    Contact centre masterclass: How to maximise agent ROI and reduce turnover

    23/06/2022Updated:23/06/20221 Min Read
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    Date: Tuesday, June 28, 2022 at 10 a.m. BST

    More information

    These are some of the topics that will be covered and reasons to attend:

    • Control costs by reducing agent turnover.
    • Improve CSAT with AI-driven performance insights and personalised coaching.
    • Increase operational efficiency by optimising agent utilisation and boosting productivity.
    • Build your business case for agent experience investments.
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