Leading leisure and gaming company The Rank Group Plc is opening a new centre of customer excellence in Sheffield, initially creating 60 jobs with a view to further expansion later in the year. Rank, whose brands include Grosvenor Casinos and Mecca Bingo, is moving into Navigation House in Victoria Quays.
Commenting on the move, Rank’s newly appointed Customer Services Director Liam Smith, who is from Sheffield, said, “Rank looked carefully at a number of locations for our new Customer Services Hub, and Sheffield was chosen primarily for two key reasons; its skilled and competitive workforce, and the investment in the City’s regeneration and development. The new Rank Customer Service Hub, which will open in September, represents a significant investment by the group for our employees and customers, and we look forward to a long and successful relationship with Sheffield.”
Cllr Leigh Bramall, deputy leader and cabinet member for business and economy, said: “Attracting a company of Rank’s size, history and ambition shows that companies want to do business in Sheffield and in this case, move their customer service operation from London to the city. This relocation will create 60 skilled jobs in the heart of the city and shows Rank, and a growing number of other major blue chip companies, share in our vision for Sheffield.”
Edward Highfield, director of Creative Sheffield, added: “Our inward investment team has been working hard to secure this move and will also support Rank as it begins to recruit to its new offices. It’s great to see that Rank recognise the opportunity Sheffield presents to fast-growing businesses. Creative Sheffield will continue to work to create a vibrant, successful economy for Sheffield and build on this success, and talks with a number of other major companies are progressing well.”
Anyone interested in applying for a position at the new Contact Services Hub should visit www.rankcareers.co.uk/sheffield