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  June 23, 2020 • 68

  The future of the contact centre post Covid-19

  Coronavirus has forced unprecedented change upon the contact centre, testing every prior technology decision and tool...

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  June 22, 2020 • 166

  UK workers claim to be more productive at home

  56% of workers feel more productive than in their usual place of work. 45% say this is due to less distractions from...

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  June 12, 2020 • 549

  74 per cent of contact centre employees who homework have a better work-life-balance says new...

  Wokingham, UK, 12th June 2020.  The UK’s largest contact centre homeworking survey “The 2020 UK HomeAgent Study”...

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