NewVoiceMedia, a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced that it has introduced major new product features to its ContactWorld for Sales solution which will dramatically improve the performance and success of sales organisations worldwide.
With the latest edition of ContactWorld for Sales, time-consuming processes are automated, helping businesses stay ahead of the competition and increase productivity by 25 percent. Recently ranked the world’s 11th top cloud technology startup, NewVoiceMedia is committed to investing in the development of its suite of true cloud solutions to continue offering customers the best possible technology within a single Salesforce desktop and provide excellent support globally.
This announcement closely follows the launch of ‘Motivate’, NewVoiceMedia’s gamification module. Using the combined power and intelligence of ContactWorld for Sales and Motivate, together with the single platform of Salesforce, organisations can transform everyday tasks into rewarding activities that will help increase engagement and encourage reps to develop a habit of best practice processes. In turn this results in a measurable improvement in business efficiency, especially through improved user CRM adoption and more opportunities created.
NewVoiceMedia also announced its partnership with predictive analytics firm Fliptop in May, which enables sales organisations to score leads and opportunities within a company’s pipeline based on over 5,000 individual internal and external data points.
This new release will help companies address issues highlighted by NewVoiceMedia’s research, which revealed that sales teams are failing to use data-driven insights and personalisation to close deals. 86 percent of prospects claim that just five minutes of preparation prior to sales calls boosts success, yet more than half of calls are poorly researched. With the latest features from ContactWorld for Sales, reps will have more time to research leads, and alongside Fliptop, the focus they need to make every conversation personalised and relevant to the prospect.