-
February 9, 2016 •
Centre Stage, Superstar profiles •
2416
Warren Tait, Customer Service Director Neopost. Can you tell us a bit about your career so far and how you...
-
February 9, 2016 •
Call centre profiles, Jargon Buster •
1614
Børge Astrup, Managing Director of Intelecom Contact CentreDivision offers his top five tips for overcoming the Millennials...
-
February 9, 2016 •
Call centre profiles, Jargon Buster •
1660
February is the month of love! Valentines day comes just 2 weeks into the month. Men all around the country set reminders to make...
-
September 16, 2015 •
Call centre profiles •
1979
When debt solutions company Cabot Credit Management wanted to gain greater insight into its daily interactions with customers,...
-
September 11, 2015 •
Call centre profiles •
3205
At LV= there is an all-pervasive belief that if you look after your employees, the business performance will look after itself....
-
August 13, 2015 •
Call centre profiles •
2646
The first strategic shift review at British Gas in seven years supported a fundamental cultural change in the business based on...
-
August 7, 2015 •
Call centre profiles •
2053
A clear strategic goal for Genesis, one of the UK’s leading housing associations, is to improve the level of resident...
-
August 1, 2015 •
Superstar profiles •
1482
We want this area of the site to be filled with the superstars of the industry – so if you think you or a colleague deserve...
-
May 15, 2014 •
Centre Stage •
1250
Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa...
-
May 15, 2014 •
Centre Stage •
1210
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut...
