Eckoh plc (“Eckoh”, AIM: ECK), the global provider of secure payment products and customer contact solutions, has for the second time won a PCI Excellence Award for its CallGuard solution at the 2018 Awards programme.
Eckoh’s win was secured through its CallGuard implementation for allpay, a specialist bill payment services company who handle over £7 billion in transactions annually, whose customers are primarily in the public sector. Allpay works with its customers to save them money by creating modern payment systems that are not only cost effective and convenient for the end user, but critically deliver the highest level of security.
According to PCI and AKJ Associates event organisers, clients want unmistakable evidence that solution providers can implement their products on-budget and on-time. This view is reinforced by feedback from Eckoh’s clients including allpay.
“We chose Eckoh because of its track record of successful implementations and customer references. We have been extremely impressed with the robustness of CallGuard, the speed of implementation and the ongoing support from the wider Eckoh team” said Nick Peplow, Bill Payments Director, allpay.
Tony Porter, Global Head of Marketing at Eckoh, commented: “We’re delighted to once again be publicly recognised for our market-leading solution CallGuard. We’re proud of our work with allpay and that we were able to deliver their goal of enhancing their customer service whilst delivering the highest level of security. CallGuard continues to drive significant interest from organisations who are looking to address regulatory pressure as well as respond to the growing public demand for better security around their personal and payment data in contact centres.”
Read the full case study on the Eckoh-allpay CallGuard implementation.