Author: BorgeA
Website: http://www.intele.com
Bio: Borge Astrup is managing director, customer contact division at Intelecom, a leading provider of contact management solutions. With over 17 years’ experience, Intelecom was one of the first to develop a cloud-based contact centre. Highly flexible and scalable, Connect from Intelecom can be adapted to accommodate one to several thousand concurrent agents using any device, in any location and integrates with multiple applications seamlessly.
Author Posts:
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February 9, 2016 •
Call centre profiles, Jargon Buster •
2376
Børge Astrup, Managing Director of Intelecom Contact CentreDivision offers his top five tips for overcoming the Millennials...
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October 16, 2015 •
Top Tips •
1740
Good managers intuitively know that listening to what customers have to say is a critical success factor when it comes to doing...