UKCCF Midlands Networking Event
10th April 2019 | Wavenet, Solihul, West Midlands
Join us at the Wavenet offices in Solihul, West Midlands for The UKCCF Midlands networking event. We have presentations on Social Media as a Customer Service Channel, PCI Compliance, Agent Engagement and using AI in the contact centre environment. Spaces are limited, reserve your space and book today!
9.00am – 9.30am | Coffee & Registration
9.30am – 9.45am | Trevor Butterworth, UKCCF
Welcome & Update
Get an update on what is happening with the user group, upcoming events and initiatives.
‘PCI – how will the new PCI Council Information Supplement impact on contact centre operations’
Join EvaluAgent who will share how you can improve service quality, operational efficiency and customer outcomes through the power of agent engagement.
‘Leveraging Artificial Intelligence for a Personalised Customer Experience”
If you would like any further information regarding this event, please contact: Trevor Butterworth
T: 0118 376 9191 / 07932 669 299
Register your place at this event
Complete the form below to register your place at this event.